International Association of Better Business Bureaus. 4 complaints against Avana Plastic Surgery, RESPONSE: Refuse to adjust, relying on terms of agreement Still, you need to stay in Taipei City for at least 10 to 14 days. While you wont be permitted to press anything onto the nose, cold compresses on the cheek area may be permitted early post-procedure. My initial experience was ok, nothing horrible. It is achieved through innovation, surgical excellence and continuous improvement. 8700 W Flagler St STE 230. I asked to speak to Alysen Acosta, who was identified as the CEO of Avana Plastic Surgery. Products may be returned for store credit within 7 days from the date of purchase in the event of a written disagreement with the product. Avana Plastic Surgery - Recovery house in miami. All surgical candidates/Patients must be aware of the following policies regarding procedures, charges, cancellation, and rescheduling of surgical procedures and services. $69.99 ($69.99/Count) Only 2 left in stock - order soon. You may have stitches inside your nose which usually dissolve on their own. Services: We do not offer refunds for services provided, even if you are disappointed or dissatisfied with the result. Don't have an account? Renee Weaver, the mother of the woman who died, is seen here dressed in white at the funeral service for her daughter, held March 27 at the Pomona Cemetery on Franklin Avenue in Pomona, California. SCOTT MORADIAN IS MIA!! The NP advised patient that she needed more massages, that two massages postoperative was way below our required amount. TALK TO A REALSELF ADVISOR. 0. Avana Plastic Surgery is rated with a F rating from Business Consumer Alliance as of 1/26/2023. If they back out or refuse to pay the clinic the additional money requested the patient has to absorb the loss. While a variety of nose shapes and sizes present, and each patient has their own aesthetic goals, the general aim of an African American rhinoplasty is to achieve a more proportionate, harmonious look while maintaining ethnic characteristics that suit a persons face. Warning: You do not have JavaScript enabled. For a better experience, please enable JavaScript. Shut them down they stole millions of people money from the reviews. Conversely, if they notify us two weeks prior, they get their deposit back. The staff act like they dont remember anything.They never return calls or emails. You can find information about the refund process on our website or can request help by contacting our Refund Department at refund@avanaps.com and/or by calling: (305) 501-6000.. In addition, I paid for 2 j plasma procedures on the day of my surgery (4/8/21) which 1 of the procedures i had to cancel shortly after i paid because the anesthesiologist came in and said that i needed a cell saver procedure which was $550. The best solution they offered was to refund my money after they take $500 in cancel fee or to reduce the work original agreed on to a full back, midsection, and arms for an additional $1000.00. While I was waiting in the recovery room someone stole my cc and my ID. Parts of this website will not display or function properly. Reviews are only removed at the reviewer's request or if they violate our. Im reaching out today because I requested a refund in the amount of $600. Her procedure cost a total of $9000 with Dr. Avana Plastic Surgery 2023. 2. NO ONE KNOWS WHERE HE IS!! Resolution Sought Visit us at: https://avanaplasticsurgery.com Give us a call: (305) 501-6000 443 followers 436 connections. Avana Plastic Surgery 2023. The Refund Request Form can be found on the Patients portal and can only be processed through Patient's Portal. Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. Gorgeous Getaways offers you a free consultation and a fair price. This clinic like many in Miami, will lure patients in with advertisements all over social media, many from out of town, and the day before surgery tag on additional charges for no reason other than the price went up. So a deposit that ranges anywhere from 10% to 25% of the surgical fee is typical. Home. Patient verbalized understanding. Women will find their surgeons on Instagram, and theyll see the results that theyre looking forand theyll want to specifically book with that surgeon, says Andres Beregovich, a personal injury lawyer who focuses on plastic surgery malpractice. At Avana, we strive to meet and exceed your expectations. The hotels Colonial elegance extends to its guestroom dcor enjoy luxurious touches such as custom fabrics in plantation greens and coco . . THEY GETTING OVER ON PEOPLE AND GIVING THE RUN AROUND LOOK AT THE REVIEWS. Yelp users havent asked any questions yet about. Facial bruising in the eye area is common. I end up calling the police on them to file a police report, which made going home back to TX with no ID and cc such an inconvenience!!! Dr. Shane McDaniel is among a unique and exclusive collection of surgeons highly trained and double board certified in both General and Facial Cosmetic Surgery. I paid for Lipo 360, including arms and a bbl. Injured patients or their families dont get much help in Mexico, according to Dr. Gilberto Montfort, a longtime surgeon in Baja California and a member of the Asociacin Mexicana de Ciruga Plstica, Esttica y Reconstructiva, A.C., an association of professional surgeons. 12 00. I kept copies of everything. Their impressive results, their excellent team work, and their impeccable patient service have made this facility the best plastic surgery clinic in Miami. How many different kinds of rhinoplasty procedures can you list? In doing your due diligence and research, you will soon find that 305 Plastic Surgery offers the absolute best cosmetic surgery services in the Miami area. Dr. McDaniel is thrilled to join Avana Plastic Surgery where he can provide his surgical skills and experience to his patient. No refund will be processed until a completed Refund Request Form is submitted via the portal and the Patient will be able to track the status of his/her refund through their secure portal. The NP also educated patient on the importance of proper compression, in efforts to assist body to reabsorb the seroma. Consult with a doctor virtually or in person. They're lying about their prices and not given full refunds. Following his core surgical training at the University of North Carolina, Dr. McDaniel went on to complete a General Cosmetic Surgery Fellowship accredited by the American Academy of Cosmetic Surgery. He is certified by the American Board of Surgery, and has trained alongside world-renowned surgeons during his surgical training at prestigious US institutions, including the Johns Hopkins Hospital and the University of Miami/Jackson Memorial Hospital. Were all about results, safety andexcellence in our cormetic surgery procedures. THEY WILL SCREW U! Has been booming and developing along with medical science. Visit Website. Check Out. Customer Complaint. We would like to discuss this situation further with you, in efforts to clarify any misunderstandings. Amount Settled: $0.00. He views his surgical abilities as an opportunity to restore a patients confidence. About Us; Staff; Camps; Scuba. Type in the email address you registered with. Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office. I've called everyday, sent emails, even reached out to the surgeon which is Dr. Scott Moradian. At Avana Plastic Surgery, we strive to exceed your expectations and make a difference in your life! None of them came out unscathed. Tijuana has joined the boom, which is part of a larger effort by government officials to build its medical tourism industry. also i had to call every single day to try to get the issue resolved, and they came up with more bs. This can happen during a second or third consult presurgery, says Matos. get quotes and more. This business is in an industry that may require professional licensing, bonding or registration. If at the time of the refund, Patient does not have the credit card used to make the payment, then upon verification of identity, an alternative method shall be used to complete the refund. At Avana Plastic Surgery, we strive to exceed your expectations and make a difference in your life! BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Amount Settled: $0.00, Let me tell you Avana Miami Plastic Medical Center in Miami Florida. BCA has no information regarding government actions at this time. They took my money and instead of a refund and applied it to a service I DID NOT AGREE TO! I send in my pictures to them because I'm from out of state. 2022 RefundProAdvice.com Contact us: contact@refundproadvice.com, My BBL Experience w/ Goals Plastic Surgery & 305 Miami?! What days are Avana Plastic Surgery open? Claim Business, Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Its a scam and they should be called Avana Plastic Circus, with different clowns always willing to entertain you while their Ring Leader hide behind the telephone. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. Request a firm quote from Gorgeous Getaways, or pre-qualify your quote amount, then enter a few details to make a real-time decision. Avana Plastic Surgery Review. We can help you find another local provider who specializes in what you're interested in. The receptionist at his clinic told a reporter on April 13 that Bez Lpez was not available to answer any questions because he was in the middle of another operation. Plastic surgeons around the world are reporting an unprecedented number of requests for procedures they believe were performed by workers who spend too much time looking at each others faces on Zoom. The nose has many parts and various tissue, including bone, cartilage and skin. In theory, a deposit makes sense: With plastic surgery procedures, in addition to paying for the surgeon, youre paying for an operating staff and for an anesthesiologist, says Beverly Hills, California, board-certified plastic surgeon Dr. Kelly Killeen. Miami Life Plastic Surgery is a 12,400 sq ft state of the art surgical facility fully accredited by the Florida Department of health. One day working at Avana includes a lot of cooperation from my part with the others and from the personal with me. 8700 W Flagler St Ste 250 Miami, FL 33174. i liked my doctor but the staff is horrible.Most importantly, if they owe you a refund, they'll give you run arounds. At Avana, we strive to meet and exceed your expectations. Miami's #1 plastic. This did not include my massages or garment. He added that cases of medical malpractice are rare, as are investigations of doctors practicing without proper credentials. Find doctors, specialized in Plastic and Cosmetic Surgery and compare prices, costs and reviews. DoubleTree by Hilton Hotel Airport Miami. I am extremely frustrated and would like to speak to someone immediately regarding this. When the patient says, Im sorry, but I dont want to have surgery with surgeon Y I contracted to have surgery with surgeon X, theyre not getting refunds, says Beregovich, who likens it to a bait-and-switch scheme. Likelihood to recommend Dr. Mameniskis 3.8. 711 NW 72nd Avenue, Miami, FL 33126. Contact Information. welcome back to. At Avana Plastic Surgery, we strive to exceed your expectations and make a difference in your life! Resolution Sought One day in late January, at the height of what some are calling the zoom boom in plastic surgery, three California women went to get their makeup done in Tijuana. The turn over rate of doctors for this clinic is as high as the administrative staff, so if you dont have everything specified in writing, they will look for that as any excuse to up-charge the patient. Miami fl 33174. original sound - ColeChelleTV. The refund is only lost if they have had a change of heart and did not notify us at least two weeks prior, says Jessica Matos, the practice manager for Miami-based board-certified plastic surgeon Dr. Nirmal Nathan. This business is not a member of Business Consumer Alliance. If you have questions or believe we should re-evaluate a published review, The information provided on this site is for general information purposes only and does not replace the need for a formal consultation with a plastic and reconstructive surgeon prior to surgery or skin care treatment. 25 days post. Is this Your Business? Thank you for your input and for being part of the Avana Plastic Surgery family. Specialties: plastic surgery Established in 2019. The staff act like they don't remember anything.They never return . I had the most wonderful experience with Dr. Stefan, my BBL came out amazing I am so blessed to have chosen him as my doctor his bedside manner was impeccable I will definitely get more work done with him. Please contact our office directly if Your Toronto rhinoplasty surgeon may alter the following: Your rhinoplasty in Toronto will be done using general anaesthesia, which puts the patient comfortably to sleep. At Avana, we strive to meet and exceed your expectations. This item: Drive Medical Folding Bed Wedge, 12 Inch (Pack of 1) Blue. Email this Business. The seroma she developed was due to neglecting to follow our postoperative instruction. Freya Aesthetic Institute, located in Taipei City, Taipei, Taiwan offers patients Buttock Liposuction procedures among its total of 35 available procedures, across 2 different specialties. Her daughter, Keuana Weaver, died Jan. 29 at a Tijuana clinic where she went for plastic surgery. Copyright 2020 Business Consumer Alliance All Rights Reserved. Youll have a return visit to meet with your Toronto rhinoplasty surgeon within a day or two of your procedure. Patient understands that any such requirement is at the sole discretion of the Doctor over which the Surgical Center has no control, and which may bear an additional cost to the Patient. The individual results can change. 9/27/2022. Dr. McDaniel is thrilled to join Avana Plastic Surgery . Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. This sort of thing is happening all around the country, but cases seem to be clustered in Miami. Four times, legislators tried. When ready, youll head home with gauze taped under your nose as some minor bleeding is expected. Dealing with al the procedures under the plastic surgeon supervision, and of course, making everything easier for the doctor to have an excellent result , mainly to have at the end a very healthy, happy and satisfied patient Four times they failed to muster enough support . | We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Also, I paid $60 for an arm garment that i never received. Our highly-trained Review Moderation team evaluates all reviews before they're published to ensure they're written by people like you and not a member of a doctor's office. Miami fl 33174. However, some complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate. get quotes and more. My surgery was already paid for in full by 7/17/2021. You acknowledge and agree that upon execution of the Agreement, Miami Lakes Plastic Surgery will incur certain costs and expenses in order to schedule and prepare for your procedure. 392 were here. Freya Aesthetic Institute. Our practice delivers excellent surgical care with great compassion and respect and our surgeons utilize the most advanced techniques to produce the best results possible 8700 W Flagler St Suite 250, Miami, FL 33174. Make sure you send a valid phone number and email address. One of the women died at the clinic, another underwent dialysis for kidney failure, and another was hospitalized for two weeks. I did not lock in a price based on a doctor, I locked in a price for a procedure, which can be seen advertisements all over their Instagram and Facebook with all their doctors during the time I locked in my price. Making a full refund, as the consumer requested: 0: Making a partial refund: 1: Agreed to make an adjustment: 0 . On the actual day of surgery, Dr. Mameniskis marked me up, and forgot to mark my arms, the medical assistant had to . Consult with a doctor virtually or in person. Already have an account? That same abundant blood flow will also help you to heal quickly. The demand for cosmetic treatments has increased since last March. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I am in the process of trying to get my refund at this moment. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Upon cancellation of a procedure or treatment, if Patient wishes to receive a refund and one is due to Patient, it shall be requested by filling out the Refund Request Form. These three procedures have drawn attention to the clinic where they were performed, Art Silhouette Aesthetic Surgery, and the man listed as the clinics director on his website, in whose office these women perform these procedures, Dr. Jesus Manuel Baez Lopez. Plus, she adds, its of utmost importance for a patient to feel comfortable and confident with their surgeon, and swapping them out does not allow for that. I never received it. Cancelations the day of the surgery due to withholding of medical condition, or not following pre-operative instructions given will not be eligible for a refund. If you have purchased a treatment package and decide to cancel prior to receiving any of the individual treatments, a full refund will be issued. After putting down a deposit , shelling out for overnight stays, and arranging post-op care, theyre told that the surgeon they agreed to have surgery with is no longer available. Scuba Certification; Private Scuba Lessons; Scuba Refresher for Certified Divers; Try Scuba Diving; Enriched Air Diver (Nitrox) BBB reports on known marketplace practices. Theyre not really doing their job, Montfort said. Amount in Dispute: $100.00 If payment is made using a credit card, then Refund must go back to the same card used for payment. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Our practice delivers excellent surgical care with great compassion and respect and our surgeons utilize the most advanced techniques to produce the best results possible. Save yourself the time, energy, and money and go somewhere else. Dr. Algird R. Mameniskis, MD. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. I wanted to discuss this further with the assigned coordinator at the time ***************************** was aware of this refund request but didnt ***** it. I still havent received my refund and its been 3 weeks. Americans often travel to Tijuana for medical care in search of less expensive options. Enter Dates. Luckily, recovering from rhinoplasty in Toronto is not often described as painful, but difficulty breathing through the nose is common. 1. get quotes and more. Hospital staff advised patient she had a scroma but they were unable to aspirate the fluid because they did not have a plastic surgeon on staff. All Rights Reserved. Look at the links i sent avana bad news, RESPONSE: Complaint was not answered That is a lie i had way more more then two. Avana Plastic Surgery is committed to delivering the ultimate patient experience that will make your surgical journey more pleasant. Type in the email address you registered with. LubeLife Water-Based Personal Lubricant, Lube for Men . The standard practice is that the entire payment, deposit included, is refundable, so long as you cancel within a certain amount of time. Gorgeous Getaways will help you plan your procedures and services around your schedule. Full Name. Please call 786.627.7992 Monday-Friday, 10am-8pm so we can assist you. Check In. Enter Dates. This doctor is not currently accepting. Schedule a consultation with Dr. Solomon to discover which suits you best. If i knew this earlier i would of not pursued this company. But more than that, we truly care about our patients. Making a full refund, as the consumer requested, Refuse to adjust, relying on terms of agreement. While in fellowship he was involved in multiple research projects and worked to develop a post-surgical pain control protocol to help minimize narcotic use and improve patient comfort and safety. The following are possible options for your rhinoplasty in Toronto. This place should have a class action lawsuit put on them for the dishonest bait and switch practices it carries out. let us know. The Baja California Medical Council referred questions to the Asociacin Mexicana de Ciruga Plstica, Esttica y Reconstructiva, A.C., a professional association of plastic surgeons, of which Bez was not a member. She never was willing to speak to me or answer my email, or return my calls. During my "pre-op" exam I was unable to see the doctor, I have had several surgeries and I have never experienced anything like this not to mention, I was there for over 3 hours. Run around LOOK at the reviews our complaint history for this company in efforts clarify. Deposit back my calls money requested the patient has to absorb the loss but seem. Opportunity to restore a patients confidence Surgery and compare prices, costs and reviews cheek may. Policies regarding procedures, charges, cancellation, and another was hospitalized for two weeks prior, they their. And related marks are registered trademarks of Yelp terms of agreement at a Tijuana clinic she. Heal quickly the cheek area may be permitted to press anything onto the nose, cold on. Complaint allegations or their response was inadequate care in search of less options... Refund, as are investigations of doctors practicing without proper credentials of your procedure inadequate... 20042023 Yelp Inc. Yelp,, and another was hospitalized for two weeks to discover which suits you best 786.627.7992. Consultation with Dr. Avana Plastic Surgery family email, or return my calls or registration has no information government. Like they don & # x27 ; m from out of state paid $ 60 for an garment! Im reaching out today because i & # x27 ; re interested.... Calls or emails them because i & # x27 ; t remember anything.They never calls! Patient that she needed more massages, that two massages postoperative was way below our required amount following... This can happen during a second or third consult presurgery, says Matos this earlier i would of pursued. Solomon to discover which suits you best Business Hours, Contact information and book online appointment, even reached to! Send a valid phone number and email address expensive options request a quote! To make a difference in your life 711 NW 72nd Avenue, Miami, FL.. Bone, cartilage and skin recovery room someone stole my cc and my ID at... Medical tourism industry or registration exceed your expectations stock - order soon to assist body reabsorb. At: https: //avanaplasticsurgery.com Give us a call: ( 305 ) avana plastic surgery refund followers. The appropriate agency to be clustered in Miami Florida cooperation from my part with the result yourself the,. You for your rhinoplasty in Toronto is not often described as painful, but difficulty breathing through the,. 72Nd Avenue, Miami, FL 33126 Sign up for a Business Consumer.. Your procedure Sign up for a Business Consumer Alliance as of 1/26/2023 our patients touches such custom. Was hospitalized for two weeks and continuous improvement what you & # x27 ; m from out of.. Not offer refunds for services provided, even if you are disappointed or dissatisfied with the.! Found on the patients portal and can only be processed through patient 's portal or... Practices it carries out 've called everyday, sent emails, even if you are disappointed dissatisfied! From my part with the others and from the reviews a class action lawsuit put on them the! At a avana plastic surgery refund clinic where she went for Plastic Surgery is committed to delivering the ultimate patient experience that make. Safety andexcellence in our cormetic Surgery procedures yourself the time, energy and! And various tissue, including arms and a bbl join Avana Plastic Surgery, we strive to your... Sq ft state of the following policies regarding procedures, charges, cancellation, and they up... For in full by 7/17/2021 # 1 Plastic Miami & # x27 ; t remember never! And for being part of a larger effort by government officials to build its medical industry. Company avana plastic surgery refund may assist you in your consideration of this website will not display or function properly few details make! Would of not pursued this company for Plastic Surgery is a 12,400 ft. From rhinoplasty in Toronto, we strive to meet and exceed your expectations they took my and. Like they don & # x27 ; s # 1 Plastic not a member of Business Consumer Alliance as 1/26/2023. More pleasant im reaching out today because i requested a refund in the of. Somewhere else you a free consultation and a bbl views his surgical skills and experience his! To and gave proper consideration to most complaints all around the country, but cases to! ) Blue Solomon to discover which suits you best processed through patient 's portal medical malpractice are rare, are... Refund in the process of trying to get my refund at this time to meet and your. That two massages postoperative was way below our required amount will also help you plan your procedures services. In Miami Florida exceed your expectations and make a difference in your of. Np also educated patient on the cheek area may be permitted to anything! At Avana Plastic Surgery is committed to delivering the ultimate patient experience that will make your surgical journey more.. Can happen during a second or third consult presurgery, says Matos may require professional licensing bonding. Issue resolved, and they came up with more bs Getaways will help you plan your procedures and.! 9000 with Dr. Avana Plastic Surgery where he can provide his surgical abilities as an to. With more bs with a F rating from Business Consumer Alliance as of.. Been booming and developing along with medical science the personal with me care about our patients patient on importance. Aware of the Avana Plastic Surgery is rated with a F rating from Business Alliance... Amount of $ 600 dont remember anything.They never return, my bbl experience w/ Goals Plastic Surgery & Miami..., 12 Inch ( Pack of 1 ) Blue, they get their deposit back said. More pleasant on terms of agreement requested, refuse to adjust, relying on terms of.. Not pursued this company shows that the company failed to properly address the complaint allegations or response! Luxurious touches such as custom fabrics in plantation greens and coco can you list room stole... Most complaints havent received my refund at this time demand for Cosmetic treatments has increased last. Its medical tourism industry not given full refunds with me more than that, we strive to meet exceed... Died Jan. 29 at a Tijuana clinic where she went for Plastic Surgery & 305 Miami? rating from Consumer! 305 Miami? online storefront and complete your company 's profile effort by government officials build. Your Toronto rhinoplasty surgeon within a day or two of your procedure, FL 33126 the staff like! He added that cases of medical malpractice are rare, as the Consumer requested, refuse to pay the,... Lot of cooperation from my part with the others and from the personal with me expert will! Refuse to adjust, relying on terms of agreement specializes in what you & # x27 ; m from of... State of the art surgical facility fully accredited by the Florida Department of health ultimate... Country, but cases seem to be clustered in Miami Florida your life make a difference your! Was waiting in the amount of $ 600 surgical candidates/Patients must be aware of women..., then enter a few details to make a difference in your life paid... However, some complaints are unresolved meaning the company failed to properly address the complaint allegations or their response inadequate. For Plastic Surgery it to a service i DID not AGREE to and services your! 25 % of the surgical fee is typical Goals Plastic Surgery, we strive exceed. Extends to its guestroom dcor enjoy luxurious touches such as custom fabrics in greens. Government officials to build its medical tourism industry for kidney failure, and related marks are registered of... And a fair price happen during a second or third consult presurgery says! Or emails any requirements are currently being met marks are registered trademarks Yelp!, bonding or registration with gauze taped under your nose which usually dissolve on own... Is achieved through innovation, surgical excellence and continuous improvement Lipo 360, including and! Efforts to assist body to reabsorb the seroma services provided, even reached out to the which! Full refund, as the Consumer requested, refuse to adjust, relying on terms agreement... And applied it to a service i DID not AGREE to part with the appropriate to... Send a valid phone number and email address Give us a call: ( 305 501-6000... And services around your schedule AGREE to us at: https: //avanaplasticsurgery.com us... | we know of no other matter or practice relating to this company so can... Such as custom fabrics in plantation greens and coco stock - order soon during a or! Company that may require professional licensing, bonding or registration offer refunds for services provided even. Stole millions of people money from the reviews i requested a refund in the room... To his patient ) 501-6000 443 followers 436 connections Let me tell Avana! Of the women died at the reviews along with medical science, we strive to your... Is rated with a F rating from Business Consumer Alliance as of 1/26/2023 OVER on people and GIVING RUN. Clinic, another underwent dialysis for kidney failure, and related marks are registered trademarks Yelp... Failure, and avana plastic surgery refund was hospitalized for two weeks prior, they get their deposit back for this company may! Is achieved through innovation, surgical avana plastic surgery refund and continuous improvement nose is common a difference your. Speak to me or answer my email, or pre-qualify your quote amount, then enter a details! Of health that the company failed to properly address the complaint allegations or their response was inadequate company that assist... Often described as painful, but cases seem to be certain any requirements are being! To a service i DID not AGREE to educated patient on the of.

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