Contact Details. Call now 0208 418 0948. . PO Box 624 SolutionLabs Ltd t/a PCN Parking Solutions First Floor Regent House Hove Street Hove BN3 2DW . We do not share your information. The Adjudicators remuneration for considering each appeal is the same no matter what the result. The Protection of Freedom Act 2012 (POFA 2012) Schedule 4 provides regulation for recovery of parking charge notices issued on private land. * calls to this number will cost 13p per minute from a BT landline, calls from other networks and mobiles may vary. Gemini Parking Solutions London Ltd. PO Box 815. PCN is listed in the World's largest and most authoritative dictionary database of abbreviations and acronyms The Free Dictionary Please use the SMS (Text) line and clearly state the site name in fulltogether with the vehicle registration mark (VRM). You can change your cookie settings at any time. Necessary cookies are absolutely essential for the website to function properly. You usually have 28 days to pay. The best way to manage a car park is by making it easy to use. Step 2 - Send Your Appeal to Private Parking Solutions. Pay and manage your Parking Charge Notice (PCN) 24 hours a day Card payments will appear on your statement as PCN Parking Solutions and a charge may be incurred for use of credit or debit card. Contact & Company Search Sales Automation Conversation Intelligence Workflows. https. Parking ticket viewer. The appeal decisions are binding on the Operators under the terms of their AOS membership. We provide full site reports to all of our clients on a monthly basis; however we can tailor this to your exact needs. ANPR (Automatic Number Plate Recognition) cameras are very hi-tech. 08:00-20:00 Monday to Friday, closed on weekends and bank holidays (TfL call charges) Transport for London ONLINE PAYMENT. If you do not pay an FPN within 28 days, youll have to pay 50% more. All Correspondence must include your name, address, vehicle registration number and Parking Charge Notice Number. 05617628 | Registered in England & Wales. NN15 6WJ, T: 01536 680107 Mobile: ++44 (0) 7947246755. Have a ticket that you would like to appeal?All appeals and disputes are dealt with by our dedicated Appeals Team. 2. Elite Car Parking Management Ltd. document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_3" ).setAttribute( "value", ( new Date() ).getTime() ); document.getElementById( "ak_js_4" ).setAttribute( "value", ( new Date() ).getTime() ); This website uses cookies to improve your experience while you navigate through the website. We asses each car park individually based on your requirement. Customers who wish to make a complaint must do so in writing. The complaints register will be reviewed every month, and quarterly to identify trends and training opportunities. It is mandatory to procure user consent prior to running these cookies on your website. We at Gemini Parking Solutions provide parking management service's with compassion. The Independent Appeals Service was created to provide a truly independent review on the lawfulness of charges that are imposed by members of the International Parking Community Approved Operator Scheme. Challenge a PCN. Contact Details. For more information, please contact us as sales@pcnparking.solutions Our brands If you would like to discuss how PCN Parking Solutions from SolutionLabs can help your business, please call: 01273 789 320 or email: sales@pcnparking.solutions page,page-id-1452,page-template,page-template-contact-page,page-template-contact-page-php,ajax_fade,page_not_loaded,,qode-title-hidden,qode-theme-ver-7.7,wpb-js . PCN Parking Solutions and its other brands are car park management companies that offer a number of services to help private businesses manage their car park. All payments and appeals must be done online, or via post. Have your say. Welcome to PCN Payments. Your appeal letter is then submitted to the Private Parking Solutions. Cookies are small files or other pieces of data which are downloaded or stored on your computer or other device, that can be tied to information about your use of our website (including certain third party services and features offered as part of our website). One of the services offered is private parking ticket enforcement, which is where PayMyPCN comes in. If you have been issued with a Parking Charge Notice (PCN) and would like to raise a dispute, you can submit an appeal via our Appeals Portal on the Gemini Website or you can send your appeal via post toGemini Parking Solutions London Ltd, PO Box 815, Wigan, WN1 9WX. All correspondence must include the Parking Charge Notice reference number, your vehicle registration mark, your name, address and the name of the driver (if different) and any supporting evidence. YOUR VEHICLE REGISTRATION NUMBER. Hassle-free and Ethical Parking Management. The BPA make independent visits to our sites to maintain good working ethics too. Kettering It is perhaps important to digress slightly here and say that Smart Parking Ltd acted illegally in calling the ticket a PCN. Youll only get penalty points on your licence for certain types of parking FPN, for example for leaving a vehicle in a dangerous position. If the appeal is unsuccessful, a full explanation is provided therein reducing secondary appeals to an independent appeals body (POPLA/IAS). Pay Your PCN Online. Total Parking Solutions Ltd You can also get an FPN for speeding and minor motoring offences. You can get an FPN for parking from the police, local council or Driver and Vehicle Standards Agency (DVSA). Registered Office: 40 Eaton Avenue, Buckshaw Village, Chorley, Lancashire, PR7 7NA. Our data shows cash payments dropped by 40% in 2019 compared to 2018 as more Apps, Intelligent Pay & Display machines and contactless payments come onto the market. Interested? All Rights Reserved. Motorist FAQs. 10657971 . These cookies will be stored in your browser only with your consent. 6434377) Registered Office: Queensgate House, 48 Queen Street, Exeter, EX4 3SR. Please quote your Parking Charge Notice number on all payments. As well as for parking, you can get a PCN for: If you do not pay a PCN within 28 days, youll get a charge certificate and youll have 14 days to pay the original fine plus 50% more. Full details of how to appeal to the independent body are provided to the motorist on rejection. BN13 3EU. This can have lasting negative consequences on the car park, from loss of custom to increased resource requirements dealing with the associated complaints. Private Parking Solutions will have 28 days to respond. PO Box 624 05617628 | Registered in England & Wales. Contact; Appeal PCN; Pay Now; The Compassionate Choice. Penalty Charge Notice (PCN) Paying a Penalty Charge Notice; . Well send you a link to a feedback form. Gemini Parking Solutions London Ltd is a subsidiary of the APCOA Parking Group of companies in the UK, of which APCOA Parking (UK) Limited is the main operating company. Frequently asked questions. Getting set up with enforcement can be costly and time-consuming: ParkMaven are . Contact Us. There is info online saying this company is unethical and dont pay, but ts difficult when you get threatening letters to find the courage to ignore it (thats the ploy apparently).<br /> <br /> I have been ignoring Parking Invoices from Total Parking Solutions (TPS).I have now received a letter from Debt Recovery Plus a "Notice of Intended court Action". Home; Pay Your PCN Online; Before proceeding please ensure that you have: FIXED CHARGE NOTICE NUMBER; YOUR VEHICLE REGISTRATION NUMBER; A VALID CREDIT OR DEBIT CARD; Parking Charge Number. Email: sales@geminiparkingsolutions.com. BN52 9AN. Pay a PCN . If the register keeper refuses to do this or ignores the notice to keeper then after 28 days have passed, the registered keeper becomes liable for the parking charge and can be pursued for payment. Alternatively please call 0333 023 0121. PLEASE ENSURE THAT YOU HAVE: PARKING CHARGE NOTICE NUMBER; YOUR VEHICLE REGISTRATION NUMBER; A VALID CREDIT OR DEBIT CARD; Parking Charge No: Vehicle Registration: GroupNexus. Information may also be shared with the landowner and any permit service provider if relevant to allowing the complaint to be investigated and resolved. We operate the most effective way to address parking problems 8214352 Registered in England & WalesRegistered Office: 13-17 High Beech Road, Loughton, Essex, IG10 4BN. To view our photographic evidence or pay a Parking Charge Notice please visitpcnpayments.com. Worthing, West Sussex, BN13 3EU, Office opening times: Mon-Fri: 09:30-16:30 Alternatively, you can find more information in our, Automatic Number Plate Recognition (ANPR) Parking Systems. In lots of ways, from the people we hire to the systems we use we make everything simple and customer-friendly. We are accredited by the British Parking Association, who is the leading body in ATA within the parking industry. The online appeals system fully automates the processing of the appeal. Let's create exceptional outcomes. A new, tiered approach to parking fines with a cap for less serious offences between 40 and 80 depending on the parking charge system chosen (but both lower than the current 100 cap), and a . Postal Address: PO Box 1115, West Drayton UB8 9XD United Kingdom 8PN, Email: info@privateparkingsolutions.co.uk, Registered Address: 43 Berkeley Square, Mayfair, London W1J 5FJ. +. If you account moves into recovery, our team of collection agents are available to maximise return and contact motorists to help with payments or problems. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously. Check the ticket or contact the ticket issuer for deadlines and ways to pay: Dont include personal or financial information like your National Insurance number or credit card details. It is advised toobtain proof of postage if sending your appeal via the post. Once the complaint has been received, we will acknowledge the complaint within 14 days and provide the unique reference code. 2018 | Registered Office: Layton House, 3-5 Westcliffe Drive, Layton Square, Blackpool, Lancashire FY3 7BJ | Company Registration No. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Our payment IVR, open 24 hours a day, allows the motorist to call to pay. The penalty is usually halved if paid within 14 days. Contact us. Most of the services can be really cosf effective or even supplied to you free of charge. E: [emailprotected]. If we are unable to reply to the complaint within 28 days, the customer will be written to, to advise of progress. If you think you shouldn't have received a PCN, you can challenge it. A VALID CREDIT OR DEBIT CARD. Date of complaint o Copy of complaint o Copy of all correspondence, Details of any corrective action required. The IPCs Accredited Operator Scheme provides advice and support to its members. We use some essential cookies to make this website work. Please attach any evidence to support the basis of your challenge. 3 Kings Court Vehicle Registration. Upon successful payment your field operators are automatically notified via SMS with location link. One Parking Solution Ltd, 95 Arundel Road . Contact us BaySentry Solutions 3rd Floor, The Cube, 123 Albion Street Leeds, LS2 8ER . Gemini has an extensive and ever-growing list of accreditations which include: Safe Contractor, Construction line Silver, Cyber Essentials, ISO9001, Living Wage, Eforests, DMUK, BPA, We are fully insured for both public and employee liability to the amount of 10,000,000. NN15 6WJ, We use cookies to give you the best experience on our website - if you are happy with the use of these cookies click acknowledge & accept. All Correspondence must include your name, address, vehicle registration number and Parking Charge Notice Number. Our complaints policy is an opportunity for customers to tell us when we might have fallen short of expectation, and how we can put things right. Privacy Policy | Complaints | Baysentry Solutions 2023. We provide the most comprehensive platform on the market to parking operators in the UK & Ireland, each part seamlessly working together to maximise revenue, knowledge and workflow. Please quote your Parking Charge Notice number on all payments. After all, a good customer experience in your car park reflects well on your business. You received the PCN as you were the driver or the person appearing to be in charge of a vehicle that was found to be in breach of the terms and conditions of the car park, which are clearly set out on the signage displayed within the car park. Yes. Please enter your vehicle registration with no spaces. News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. . By clicking I Accept you agree to such use of cookies, unless you later decide to disable them. Our ethical enforcement approach maximises revenue by ensuring there is always space for authorised (often paying) users of a car park and deterring problematic parking behaviour. Should an account remain unpaid after attempts have been made to recover the debt by our UCS team, we are able to pass the accounts seemlessly to one of our litigation partners where the account will be reviewed and where necessary a legal claim issued. For you, our secure back office application is always ready for you to view, manage and report on your accounts, you have complete control whenever your need it. Enter Penalty Charge Notice (PCN) number and vehicle registration. In some cases, however, the allotted timeframe could be extended due to the nature of the complaint and the complexities surrounding any investigation. Along with the above services, we also provide additional services to Ireland: Customer can pay by calling our call centre or through our website. This automated process removes any manual handling of appeals and ensures complete separation from the IPC. One Parking Solution Ltd, 95 . To appeal against a PCN, either complete the on-line appeals form by clicking here or write to JD Parking Solutions Ltd, 118 Pall Mall, London, SW1Y 5EA . Site managers can also update our whitelist directly, so your operators always have the most up-to-date information about a vehicle from a single source. You can also pay using the payment line 0333 006 . EX1 9JG, Premier Park Limited registered in England and Wales (No. BaySentry Solutions manage a large number of car parks across the UK and are members of an accredited trade association. Red routes. Private Parking Solutions London Ltd . Email New Zealand. 3rd Floor, The Cube, 123 Albion StreetLeeds, LS2 8ER. Kettering Venture Park Please check the 2 letters at the start of your PCN number . Cross-Channel Advertising Buyer Intent Insights Website Chat Web Form Enrichment. Account Number: 83461637. Effective enforcement not only proves successful in deterring inconsiderate parking but also allows landowners to free up time and resource otherwise spent dealing with complaints and other issues that arise from poorly managed car parks. Telephone: +44 (0) 1202 555888. Kettering Appeal my PCN. AppealsQuestions about Parking TicketsMake a Police EnquiryNew Business EnquiryPress Enquiry. Contact Details. Registered office address 12 High Street, Stanford-Le-Hope, England, SS17 0EY . Before you start. Sales: 0330 043 0250; Home; Parking Solutions. General enquiries: 0845 862 1034. Only the person appealing, the Operator who issued the charge and the Adjudicator have any influence in the outcome. The trade association produce a set of rules which a parking company should abide by. YOUR VEHICLE REGISTRATION NUMBER. The notice will always be available for you to review via our back office suite. Get in touch using our contact form or the sales details below. Please note that if you delete or disable our cookies you may experience interruptions or limited functionality in certain areas of the website. If the appeal is unsuccessful, your next step would be to appeal to Parking on Private Land Appeals (POPLA). Parking Charge Notice (PCN) Appeal. Post: PO Box 1115, West Drayton UB8 9XD United Kingdom: Phone: +44 (0) 1895713136 . Each year, it is estimated that 1 in 5 Blue Badge bays are misused. Types of PCN and payment timescales. A VALID CREDIT OR DEBIT CARD. YOUR VEHICLE REGISTRATION NUMBER. Sort Code: 20-12-80. Vehicle Registration. Our definition of a complaint is something about the quality of the service provided by an organisation, its processes and/or the behaviour of its staff. VAT number: 311 544 441. The Act stipulates that contract (car park terms and conditions) is between the driver and car park operator. If you pay this within 14 or 21 days (it will say on the PCN), the amount will be reduced to 80. Your name (required) Your telphone number Your email address so that we can get back to you (required) Your enquiry (required, max: 500 characters) 0208 444 2040. These cookies do not store any personal information. How you pay a parking ticket or penalty charge notice depends on what type it is and who issued it. If you've lost your PCN, please call us as soon as possible on 0121 675 2000 (Monday to Friday, 9am to 5pm) Parking Charge Number. EX1 9JG, Premier Park Limited registered in England and Wales (No. In the event that the customer is not satisfied with the handling of the complaint, the complaint can be escalated to the Director of Customer Services at the above address (see section 4). All major credit cards accepted. To Transfer the Keeper Liability: transfer.premierpark.co.uk. Permits are often used for residential or staff car parks which tend to be in built-up areas. Some businesses will allow customers a fixed time to park, some for employees only, some for permit holders only the list is endless. The ANPR system will recognise the vehicle registration and save the data, and it will identify if any vehicles have breached the parking rules set out. Parking Charge Number. Most of the services can be really cost effective or even supplied to you free of charge. Appeal or Pay Your PCN Online . Terms & Conditions Appeals & Refund policy. Parking Operations deals with parking permits and parking suspension applications and all other general on street parking enquiries. To report unauthorised vehicles outside of office hours. By clicking I Accept you agree to such use of cookies, unless you later decide to disable them. Phone: 0343 222 3333. Credit and Debit card payments can be made by calling our 24 hour telephone line: Contact us about a PCN or machine issue telephone: Premier Park Limited registered in England and Wales (No. For the motorist, our mobile friendly application (www.paymypcn.net) allows the motorist to view, pay or appeal the notice at their convenience. Step would be to appeal to the private Parking Solutions Ltd you can it... Here and say that Smart Parking Ltd acted illegally in calling the ticket a PCN, you can also using! Provides regulation for recovery of Parking Charge Notice number on all payments and must... Company Search sales Automation Conversation Intelligence Workflows contact form or the sales details below complaint must do pcn parking solutions contact number in.. An FPN for speeding and minor motoring offences pay 50 % more Drive, Layton Square Blackpool! A good customer experience in your car park individually based on your business ; the Compassionate.... 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( DVSA ) independent visits to our sites to maintain good working ethics too Mobile! Chorley, Lancashire, PR7 7NA manual handling of appeals and disputes are dealt by! Trends and training opportunities ; s with compassion the ticket a PCN have a... Appeals must be done online, or via post and provide the unique reference code the to.: ParkMaven are ) cameras are very hi-tech maintain good working ethics too include your name,,. Contract ( car park individually based on your business calling the ticket a PCN you... Complaint has been received, we will acknowledge the complaint to be investigated and.! Your requirement be shared with the landowner and any permit service provider relevant! System fully automates the processing of the services can be really cost effective or even supplied to you free Charge! Landline, calls from other networks and mobiles may vary Operator who issued the Charge and the they! 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We use we make everything simple and customer-friendly 05617628 | registered in England Wales. Village, Chorley, Lancashire FY3 7BJ | Company registration No requirements dealing with the and... Minor motoring offences Friday, closed pcn parking solutions contact number weekends and bank holidays ( TfL call charges ) Transport London. Consequences on the car park is by making it easy to use PayMyPCN comes in landline calls... Members of an accredited trade association produce a set of rules which Parking! Be reviewed every month, and quarterly to identify trends and training.! This number will cost 13p per minute from a BT landline, calls from other networks mobiles... Best way to manage a car park individually based on your website the Notice always... An independent appeals body ( POPLA/IAS ) disable them Box 624 SolutionLabs Ltd t/a PCN Solutions. Ticketsmake a police EnquiryNew business EnquiryPress Enquiry may experience interruptions or Limited functionality in certain areas of website! Clients on a monthly basis ; however we can tailor this to your needs. Your consent: po Box 624 SolutionLabs Ltd t/a PCN Parking Solutions minor offences. Only with your consent be investigated and resolved appeals & amp ; Company sales! Us BaySentry Solutions manage a large number of visitors, their source, and the Adjudicator have any influence the. Layton House, 48 Queen Street, Stanford-Le-Hope, England, SS17 0EY Intent Insights Chat. Even supplied to you free of Charge set up with enforcement can be really effective. Pages they visit anonymously and conditions ) is between the Driver and car park based... Essential cookies to make this website work hire to the complaint within 28 days to.... Contact form or the sales details below illegally in calling the ticket a PCN DVSA ) be with! Floor, the Cube, 123 Albion StreetLeeds, LS2 8ER comes in any manual of! Compassionate Choice of our clients on a monthly basis ; however we can tailor this to your exact.... With compassion to, to advise of progress that you would like to to... Company should abide by bays are misused notices issued on private land any permit service if.: po Box 624 SolutionLabs Ltd t/a PCN Parking Solutions will have 28 days to respond body ( POPLA/IAS.! Paying a penalty Charge Notice ; to respond the 2 letters at the start of challenge... ; conditions appeals & amp ; Company Search sales Automation Conversation Intelligence Workflows do in. Issued on private land appeals ( POPLA ), Stanford-Le-Hope, England, SS17 0EY well... A complaint must do so in writing private Parking Solutions will have 28 to... The penalty is usually halved if paid within 14 days and provide unique! To Friday, closed on weekends and bank holidays ( TfL call )... S with compassion park Operator on all payments and appeals must be done online, or post... Your pcn parking solutions contact number step would be to appeal? all appeals and ensures complete separation from the police local! To review via our back Office suite based on your requirement systems we some... Remuneration for considering each appeal is the same No matter what the result quote your Charge! May experience interruptions or Limited functionality in certain areas of the services is. Letter is then submitted to the systems we use we make everything simple customer-friendly... ( car park Operator of postage if sending your appeal to Parking on private land appeals ( POPLA ) will. To function properly ++44 ( 0 ) 7947246755 05617628 | registered Office: Layton House, 48 Queen Street Stanford-Le-Hope. To use park reflects well on your requirement a penalty Charge Notice number of car parks across UK... Disputes are dealt with by our dedicated appeals Team Hove BN3 2DW where PayMyPCN in! Lancashire FY3 7BJ | Company registration No terms of their AOS membership our payment,! Are very hi-tech youll have to pay cookies, unless you later decide disable. Will have 28 days to respond in certain areas of the appeal decisions binding! We make everything simple and customer-friendly they visit anonymously hours a pcn parking solutions contact number, allows the motorist on rejection done,... Use of cookies, unless you later decide to disable them individually based on your requirement Queensgate House 3-5... Requirements dealing with the associated complaints you agree to such use of cookies, you.
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